s9999 is committed to handling your personal data responsibly and transparently. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used and what rights you have over it.
Six plain-English summaries of the most important data principles in this Privacy Policy. Full details follow in the sections below.
Registration details, identity documents for KYC, payment references, usage data and communications you send us. We collect only what is necessary to operate the Platform.
Industry-standard encryption, access controls and regular security reviews. Your data is stored on secured servers with restricted internal access.
We do not sell your data. Limited sharing occurs only with identity verification providers, payment processors and regulators where legally required.
You have the right to access, correct, delete and port your data. You may also object to certain processing activities. Submit requests to [email protected].
We use essential, analytics and functional cookies. You can control non-essential cookies through your browser settings or our cookie preference centre.
Account data is retained for the duration of your account plus applicable legal retention periods. KYC documents are typically retained for at least five years post-closure.
This Privacy Policy ("Policy") describes how s9999 ("we", "us", "our"), the operator of the online platform located at https://s9999.cam (the "Platform"), collects, uses, processes, stores and discloses personal data relating to users ("you", "your") of the Platform.
s9999 takes the privacy of its users seriously. We are committed to processing personal data in accordance with applicable data protection laws and to maintaining the highest standard of transparency in how your information is handled. This Policy is written in plain English so that all users — including players across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — can clearly understand their rights and our obligations.
By registering an account, accessing the Platform or submitting any information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably identify a living individual, either directly (e.g., name, email) or indirectly (e.g., device ID combined with other data). |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, alteration, retrieval, transmission, deletion or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. For this Platform, the Data Controller is s9999. |
| "Data Processor" | A third party that processes personal data on behalf of the Data Controller, under documented instructions. |
| "KYC" | Know Your Customer — the identity verification process that requires users to submit documentary evidence of identity, age and residential address. |
| "Consent" | A freely given, specific, informed and unambiguous indication of a data subject's agreement to the processing of their personal data. |
| "Cookies" | Small text files placed on your device by the Platform that store information about your session, preferences and usage behaviour. |
For the purposes of this Privacy Policy, the Data Controller responsible for your personal data is s9999, the operator of the Platform at https://s9999.cam.
s9999 is not affiliated with, endorsed by, or regulated by any Pakistani governmental authority, including the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any provincial body. References to payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on this Platform are provided for contextual familiarity only and do not reflect any data-sharing or commercial relationship with those entities unless expressly stated.
For all privacy-related enquiries, please contact our Data Privacy point of contact at: [email protected] (plain text — not a clickable link).
When you create an account on s9999, we collect the information you provide during registration, including:
To comply with anti-money laundering obligations and to verify your age and identity, we may request:
When you make deposits or withdrawals, we collect transaction records including amounts in PKR, timestamps, payment method references (e.g., wallet transaction IDs) and transaction outcomes. We do not store full card numbers or complete wallet credentials — these are handled by our licensed payment processing partners.
We automatically collect certain technical data when you use the Platform:
If you contact our support team via live chat or email, we retain a record of that communication including the content of messages, timestamps and resolution notes. This helps us provide consistent support and resolve disputes accurately.
If you set deposit limits, loss limits, session timers or invoke self-exclusion, we retain records of those elections to ensure they are enforced consistently and cannot be trivially reversed.
s9999 processes personal data on the following lawful bases:
| Legal Basis | Examples of Processing Activities |
|---|---|
| Contractual Necessity | Account registration, KYC verification, processing deposits and withdrawals, account management, customer support. |
| Legal Obligation | Anti-money laundering checks, age verification, fraud prevention reporting, retaining transaction records as required by law. |
| Legitimate Interests | Platform security monitoring, fraud detection, service improvement analytics, responsible gambling pattern monitoring. |
| Consent | Sending marketing communications, placing non-essential cookies, profiling for personalised promotions (where consent is separately obtained). |
Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
s9999 uses the personal data it collects for the following specific purposes:
s9999 does not sell, rent or trade your personal data to third parties for their own marketing purposes. We may share your data in the following limited circumstances:
We engage third-party service providers who process data on our behalf under binding data processing agreements. These include:
All third-party processors are contractually required to process data only as instructed by s9999 and to maintain appropriate security standards.
We may disclose personal data to regulatory authorities, law enforcement agencies or courts where we are legally required to do so, or where disclosure is necessary to prevent fraud, money laundering or other serious offences.
In the event of a merger, acquisition, asset sale or restructuring of s9999, your personal data may be transferred to the relevant successor entity. We will notify affected users prior to any such transfer and inform you of any changes to this Privacy Policy that may result.
s9999 operates internationally and your personal data may be transferred to and processed in countries outside Pakistan. Such transfers may occur when our hosting infrastructure, KYC providers or payment processors are located in other jurisdictions.
Where personal data is transferred internationally, s9999 ensures that appropriate safeguards are in place, which may include:
By using s9999, you acknowledge and accept that your personal data may be processed in jurisdictions outside Pakistan, and that those jurisdictions may have different data protection standards than those applying in your home country.
s9999 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to applicable legal retention requirements. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Registration Data | Duration of active account, plus a minimum of 5 years following account closure (for regulatory compliance). |
| KYC / Identity Documents | Minimum 5 years following account closure, or longer if required by applicable anti-money laundering regulation. |
| Financial Transaction Records | Minimum 5 years following the date of the transaction. |
| Customer Support Communications | 3 years from the date of the communication, unless required for longer in connection with a dispute. |
| Usage & Technical Logs | 12 months from collection, unless retained longer for security or fraud investigation purposes. |
| Responsible Gambling Elections | Duration of the election period plus 2 years to enable consistent enforcement and audit. |
| Marketing Consent Records | Until consent is withdrawn, plus 3 years thereafter as evidence of the consent. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
s9999 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files placed on your device when you visit the Platform. They enable functions such as keeping you logged in, remembering your preferences and helping us understand how the Platform is used.
| Cookie Type | Purpose | Opt-Out |
|---|---|---|
| Required for core Platform functionality — login sessions, security tokens, responsible gambling limit enforcement. Cannot be disabled without impairing Platform use. | Not optional | |
| Help us understand how users navigate the Platform — which pages are visited most, where users drop off, and how features are used. Data is aggregated and anonymised where possible. | Via browser settings or preference centre | |
| Remember user preferences such as language settings, odds format (decimal/fractional) and interface customisations between sessions. | Via browser settings or preference centre |
You can control and delete cookies through your browser settings. Disabling essential cookies will affect Platform functionality and may prevent you from logging in or using certain features. Instructions for managing cookies vary by browser — consult your browser's help documentation for specific guidance.
Subject to applicable data protection laws and certain legal exceptions, you have the following rights with respect to your personal data held by s9999:
Request a copy of the personal data we hold about you. We will provide this within 30 days of a valid request.
Request correction of inaccurate or incomplete personal data. You may also update basic account details directly within your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that we restrict processing of your data while the accuracy of that data or our lawful basis for processing is under review.
Request a machine-readable copy of the personal data you provided to us, for transfer to another data controller where technically feasible.
Object to processing based on legitimate interests or direct marketing. Where you object to marketing, we will cease processing immediately.
To exercise any of the rights listed above, submit a written request to [email protected] (plain text — not a clickable link). Please include your full name, account username and a description of your request. We may need to verify your identity before processing the request. We will respond within 30 calendar days.
Where processing is based on consent, you may withdraw that consent at any time by contacting [email protected] or adjusting your account marketing preferences. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal, nor does it affect processing carried out on other lawful bases.
s9999 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18, or the higher minimum age required by the operator's licensing jurisdiction. Access to and use of the Platform is prohibited for minors.
If we become aware that personal data has been collected from a minor without appropriate parental consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor may have registered on s9999, please notify us immediately at [email protected].
s9999 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, loss or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, s9999 will notify affected users without undue delay and will take all reasonable steps to mitigate the impact of the breach. Notification will be provided via the email address associated with your account.
You are responsible for maintaining the security of your own account credentials. Use a strong, unique password for your s9999 account and do not share your login details with any third party. If you suspect unauthorised access to your account, contact [email protected] immediately.
s9999 acknowledges that Pakistan has a distinct legal and regulatory environment with respect to both data protection and gambling activity.
Pakistan is in the process of developing comprehensive data protection legislation. At the time of this Policy, the Personal Data Protection Bill is under consideration. s9999 applies data protection principles consistent with internationally recognised standards — including data minimisation, purpose limitation, accuracy, storage limitation and security — regardless of jurisdiction-specific legislation.
Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. s9999 is not licensed, approved or regulated by the Government of Pakistan, the PTA, the State Bank of Pakistan, or any provincial authority. This Privacy Policy does not constitute legal advice. Users are solely responsible for ensuring their use of the Platform complies with applicable laws in their jurisdiction.
References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah in this Policy and elsewhere on the Platform are contextual references to familiar Pakistani payment rails. They do not imply that s9999 has a data-sharing, commercial or regulatory relationship with those entities, or that those entities endorse, support or are affiliated with gambling activity on this Platform.
s9999 reserves the right to update or revise this Privacy Policy at any time. The date of the most recent revision is displayed at the top of this page. Where changes are material — for example, changes to the categories of data collected, the purposes of processing, or the rights available to users — s9999 will provide advance notice via email or a prominent Platform notice at least seven (7) days before the revised Policy takes effect.
Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to remain informed about how your data is being handled.
For any questions, concerns or requests relating to this Privacy Policy or our data processing practices, please contact s9999 using the details below:
If you are not satisfied with how s9999 has handled a privacy complaint or data rights request, you have the right to escalate your complaint to the relevant data protection supervisory authority in the jurisdiction where s9999 is regulated. Details of the applicable supervisory authority will be provided upon request.
We strongly encourage you to contact us directly in the first instance — the majority of concerns can be resolved quickly and informally through our support team.
Now that you understand how s9999 handles your data, visit our homepage for sports betting guides, live casino information and responsible gambling resources — all written for Pakistani players.
18+ | s9999 is an informational platform. Gambling involves financial risk. Understand local laws before participating.